Data Controller

Nexus Energía, S.A. (hereinafter NEXUS. is responsible for processing your personal data, with registered office at C/ Playa de Riazor, 12 OFF. 1.5 - 28042 MADRID and
Tax ID No. (NIF) A-62.332.580

NEXUS ENERGÍA, S.A. has appointed a Data Protection Officer, which the user can contact to resolve any queries at the following e-mail address: privacidad@nexusenergia.com.

Purposes of processing

Our company collects your personal identification and contact data in order to manage your request for information, as well as to contact you for any issue related to your request by email, ordinary mail or telephone to fulfil this purpose.

If you give us your consent through the appropriate box, we shall also send you commercial communications via email, postal mail or telephone relating to the supply of electricity, natural gas and related services

Any other purpose shall be communicated to you before proceeding to the processing of your data.

Legitimacy of processing

The basis of legitimacy that allows us to carry out the processing is your consent, through which we shall carry out the processing described in the previous section.

In the case of additional processing of sending commercial communications, the basis for legitimacy is also consent.

You may withdraw your consent at any time.

It is also possible that we carry out processing based on the contractual relationship that binds us to you, in case you are a customer, or based on the legitimate interest that our company has.

Recipients of the data

Your data shall not be sold, rented or made available to third parties. In certain cases, access to your data shall be given to certain providers who provide services to our company but who in no case process the data for their own purposes.

International Transfers

If one of our service providers processes personal data in a third country, our company shall apply all measures and controls within its power to protect your personal data. The measures taken by our company when an international transfer of personal data takes place are the signing of standard contractual clauses approved by the European Commission, adherence to international agreements, such as Privacy Shield, and the application for approved and recognised certifications or codes of conduct. A list of providers who process data in a third country can be obtained from privacidad@nexusenergia.com.

Data retention periods

Your data shall be kept for a period of two years for the specific purpose of the form. 

If you have consented to the sending of commercial communications, these shall be retained until you inform us that you no longer wish to receive commercial communications.

Without prejudice to their retention for the purposes of making them available to the competent authorities and for dealing with complaints. In such a case, the data shall be blocked until the end of the statute of limitations period, at which time they shall be deleted.

Exercise of rights

You may revoke your consent to the above processing at any time.

You may also exercise your rights of access, rectification, deletion, opposition, limitation or portability by writing to the following address: C/Consell de Cent, nº 42, 08014, Barcelona, with the reference "Personal Data", or to the e-mail address privacidad@nexusenergia.com

In the event that you need to make a query or suggestion regarding the processing of your personal data you may also go to the addresses provided for the exercise of rights.

You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD), the competent authority in Spain for data protection,  if you believe that your data has not been processed correctly.